Privacy Policy

Welcome to althurcreds (althurcreds.com). We're committed to protecting your privacy and ensuring transparency about how we collect, use, and safeguard your personal information. This privacy policy explains our practices regarding data collection when you use our goal-setting platform and self-development resources.

By using our services, you agree to the collection and use of information in accordance with this policy. We believe in being clear and straightforward about our data practices – no hidden clauses or confusing language.

We collect several types of information to provide and improve our services. Here's what we gather and why:

We collect this information through various means including direct input from you, automatic collection through cookies and tracking technologies, and third-party integrations when you choose to connect external services.

Your information helps us deliver personalized experiences and improve our services. We use your data for:

• Account Management: Creating and maintaining your account, authenticating your identity, and providing customer support
• Service Delivery: Personalizing your goal-setting experience, tracking progress, and providing relevant content recommendations
• Communication: Sending important updates, educational content, and responding to your inquiries
• Platform Improvement: Analyzing usage patterns to enhance features, fix bugs, and develop new functionalities
• Security: Monitoring for suspicious activity, preventing fraud, and maintaining platform security
• Legal Compliance: Meeting regulatory requirements and protecting our rights and interests

We process your information based on legitimate interests, contract fulfillment, legal obligations, and your consent where required. You can always withdraw consent for non-essential processing.

We're selective about when and how we share your information. Here are the limited circumstances where sharing occurs:

• Service Providers: Trusted third-party companies that help us operate our platform, such as hosting providers, email services, and analytics tools
• Legal Requirements: When required by law, court order, or government request, or to protect our rights and safety
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity
• Your Consent: When you explicitly agree to share information with specific third parties

All third-party service providers are contractually bound to protect your information and use it only for the purposes we specify. We conduct regular reviews of our partners' security practices and data handling procedures.

You have several rights regarding your personal information. We're committed to helping you exercise these rights easily:

To exercise any of these rights, contact us using the information provided below. We'll respond within 30 days and may need to verify your identity before processing requests.

We implement comprehensive security measures to protect your information from unauthorized access, alteration, disclosure, or destruction:

• Encryption: All data transmission uses SSL/TLS encryption, and sensitive data is encrypted at rest
• Access Controls: Strict access controls ensure only authorized personnel can access your information
• Regular Audits: We conduct regular security audits and vulnerability assessments
• Employee Training: All staff receive regular privacy and security training
• Incident Response: We have procedures in place to quickly respond to any security incidents

While we implement industry-standard security measures, no system is completely secure. We continuously monitor and improve our security practices to stay ahead of evolving threats.

We retain your information only as long as necessary to provide our services and comply with legal obligations:

• Account Information: Retained while your account is active and for 2 years after closure
• Goal and Progress Data: Kept for 3 years after last activity to maintain historical records
• Communication Records: Retained for 5 years for customer service and legal purposes
• Usage Analytics: Anonymized and aggregated data may be retained longer for service improvement

When data reaches its retention limit, we securely delete it using industry-standard deletion methods. You can request earlier deletion of your data, though some information may need to be retained for legal compliance.

Our primary servers are located in the United States. If you're accessing our services from outside the US, your information may be transferred to and processed in the United States or other countries where our service providers operate.

We ensure appropriate safeguards are in place for international transfers, including:

• Standard contractual clauses approved by relevant authorities
• Adequacy decisions for transfers to countries with adequate protection levels
• Binding corporate rules for transfers within our corporate group

These measures ensure your information receives the same level of protection regardless of where it's processed.

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you're a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

If we discover we've collected information from a child under 13, we'll delete it promptly. For users between 13 and 18, we recommend parental guidance when using our services.

We may update this privacy policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we'll:

• Update the "Last Updated" date at the top of this policy
• Notify you via email for significant changes
• Provide a summary of changes in your account dashboard
• Give you time to review changes before they take effect

We encourage you to review this policy periodically to stay informed about how we protect your information. Continued use of our services after changes indicates acceptance of the updated policy.